Frequently Asked Questions
What is professional home organizing?
Professional home organizing is a service to help individuals and families declutter, organize, and optimize their living spaces. The primary goal of professional home organizers is to create functional, efficient, and aesthetically pleasing environments within a home.
How much does professional home organizing cost?
Services are provided at an hourly rate. Our pricing can be found on each of the services pages.
Do I need to be present during the organizing process?
Not always! More often than not, the client does not need to be present for the home project.
How long does the organizing process typically take?
That depends! Before scheduling service hours we will start with a 30 minute in-home consultation where we will estimate the time required to complete your project. Please note: There is a three hour minimum when scheduling organizing services.
What happens to items I no longer want or need?
Once we have sorted through your belongings and you’ve decided what to keep, donate, and pitch, we are happy to coordinate pickup of your donate and pitch items so that we can organize your keep items. Please note that Humble River, LLC does not remove personal belongings from the home.
Do I need to purchase organizing products or containers?
Not always! Our goal is to organize your belongings using containers you already own. If new storage solutions are needed, we are happy to recommend the appropriate sizes and even do the shopping for you!
Are you Insured?
We sure are!
How do I schedule services with you?
The process starts with completing and submitting the Consultation Request found on the Contact Us page of our website. You will then receive a phone call to gather a few details about your project. If you choose to move forward, you will schedule a 30-minute in-home consultation where we visualize the space and estimate the time required to complete the project. From there you are welcome to schedule service hours at your discretion.
Is my privacy and confidentiality assured?
Absolutely. Client confidentiality is our number one priority and is taken into consideration throughout the entire organizing project from consultation to completed project and beyond. We do not share our client’s personal information such as name, address, condition of home, etc. For further details please see our Code of Ethics.
How do I maintain the organization after the service is completed?
During the organizing process we will share with you how to easily use these new systems in your daily routines to maintain an organized space. For those who wish to have a little further assistance, we offer a Monthly Makeover package.
What is a Monthly Makeover Package?
Sometimes we need a routine home refresh to get us back on track. For these clients we offer both 6 and 12 month packages where we spend one 6-hour day in your home every month putting things back in place.
6-month packages receive a 5.5% discount ($100 savings), and 12-month packages receive an 11% discount ($400 savings).
What is your cancellation or rescheduling policy?
Our cancellation policy can be found on the Client Service Agreement form that you sign when scheduling service hours.
Do you offer a free consultation or assessment?
When we receive a consultation request, we follow up with a free phone conversation to discuss your project. From there we schedule a 30-minute in-home consultation. Our in-home consultation fee is $25 and required when scheduling. This fee is non-refundable and is applied to service hours purchased the day of your in-home consultation.
What is your availability and scheduling process?
We provide in-home services Monday through Friday 8am-11am and 12pm-3pm. Sessions are scheduled in three hour increments.